Or maybe the White House’s AI Action Plan will spur a mix of positive opportunities, negative challenges—and neutral adjustments.

PressGaney market researchers offer three observations on the technology’s potential for optimizing patient satisfaction—and, with it, subsequent ‘PX’ scores.  

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We’ve looked at woke from all sides now. Woke AI, that is. It’s become a widely discussed thing, thanks to President Donald Trump’s July 23 executive order “Preventing Woke AI in the Federal Government.” 

By viewing large-language AI models through the lens of harm-reduction thinking, healthcare adopters can cultivate a responsible, ethical and optimal integration of the technology. 

President Donald Trump has crystallized his No. 1 priority for artificial intelligence. Unshockingly, it’s “winning the AI race.” 

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AI can improve the quality of remotely delivered care while simultaneously defending privacy and security for the telehealth patient. 

Gen Xers and their elders tend to believe AI will do more harm than good. More than half of American adults 50 and older place themselves in that somewhat cynical category. 

AI can hurt or help the cause of advancing equality of resources, services and outcomes in healthcare. If it’s to do more helping than hurting, the technology must permeate primary care—and do so with certain goals and guidelines.