Business Intelligence

Providers utilize business intelligence to monitor referral patterns and collaborate with clinicians who order their services. Such analytics tools have also been deployed in the specialty to improve productivity, track patient satisfaction and bolster quality.

AI-aided ‘fax first responders’ make old technology new again for COVID era

A few months into the COVID crisis, the health department of California’s Contra Costa County faced an unexpected side challenge: Staff were getting inundated by faxes bearing vital health data.

$500K on the table in AI vs. COVID contest

Nonprofit competition organizer XPrize is partnering with global tech consultancy Cognizant to award AI innovators in a pandemic response challenge.

Health execs implementing AI undaunted by COVID

Almost half the 540-participant cohort is already using at least one form of AI.

Around the web

U.S. health systems are increasingly leveraging digital health to conduct their operations, but how health systems are using digital health in their strategies can vary widely.

When human counselors are unavailable to provide work-based wellness coaching, robots can substitute—as long as the workers are comfortable with emerging technologies and the machines aren’t overly humanlike.

A vendor that supplies EHR software to public health agencies is partnering with a health-tech startup in the cloud-communications space to equip state and local governments for managing their response to the COVID-19 crisis.