Healthcare disparities and AI | Partner voice | Newswatch: Payer AI regulation, pharmacy AI, nurses v. AI redux, more

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Healthcare disparities and AI | Partner voice | Newswatch: Payer AI regulation, pharmacy AI, nurses v. AI redux, more

Wednesday, March 19, 2025
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artificial intelligence AI in healthcare equity equality disparities

Will AI help or hurt the cause of healthcare equality?

AI has a long way to go before it meaningfully closes disparities in healthcare access and delivery. In fact, even when aimed at that goal, the technology can backfire. 

So warn researchers at Stony Brook University’s Renaissance School of Medicine on Long Island, N.Y. 

“[W]hat AI lacks that physicians have is not intelligence but rather wisdom—the sense of intuition that a human being can accumulate only over time,” anesthesiologist Ana Costa, MD, and co-authors write in a review of the relevant literature published this month in Frontiers in Artificial Intelligence

“As the ability of AI is directly proportional to the quality of the training sets used,” the authors point out, “[researchers] have addressed concerns regarding bias in training datasets and lack of diversity in development teams ultimately resulting in AI-driven disparities in care.”

Costa and colleagues look at several disparity-worsening pitfalls and how to avoid them. Here are excerpts. 

1. Economic disparities may inadvertently bar low-income families from AI-augmented care. 

Overall cost barriers to medical AI adoption are more nuanced than the mere ability to implement AI in practice, the authors note. “Inevitably, there are AI algorithms with higher and lower levels of sophistication, infrastructures that are more and less robust, and security measures that are stronger and weaker.” More:  

‘The AI system that institutions choose will be closely tied to their financial status. Of course, AI development will then leave behind under-resourced communities.’

2. The black box problem could discourage underserved populations. 

A key component of trust in underprivileged populations is the patient’s comfort with the physician and their personal involvement in patient care. “As such,” Costa and co-authors write, “we may see that the unexplainable black box of AI and ML—if not handled correctly—would certainly exacerbate these concerns.”

‘Lack of explanation for these impersonal, automated algorithms may further alienate vulnerable populations and widen health disparities.’

3. AI-aided care in end-of-life situations may compromise on compassion for the less well-off.  

While AI may help assist in end-of-life decision-making, it risks “depersonalizing cases and lacking empathy when patients and their families need it the most,” the authors state. “Palliative care AI models risk imposing a ‘one-size-fits-all’ model of care based on a Western training dataset.”

‘Understudied populations and cultural minorities fall behind due to AI’s understanding—or lack thereof—of their values.’

4. Low- and middle-income countries face significant challenges in implementing AI.

Most AI systems are developed in high income countries, and machine learning models reflect datasets from those populations. “When applying these technologies to LMICs,” Costa et al. remind, “models must be updated to reflect the population to which the algorithm is applied.” 

‘Failure to re-train models can reinforce and exacerbate existing health disparities.’

5. AI has great potential to improve care for vulnerable populations while bridging gaps in access. 

However, it will fall short of those aims if healthcare professionals fail to ensure that data is diverse and algorithms are inclusive, the authors underscore. “The healthcare system hinges on trust to maintain patient confidentiality, recommend the optimal course of action and execute the plan appropriately,” they write. “Particularly in marginalized communities, the critical process of building and maintaining this trust has proved difficult even in the absence of AI.”

‘Collaboration among patients, physicians and AI developers is essential to achieve [trust] in an equitable manner.’ 

The paper is available in full for free.

 

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health insurance AI controversy

Healthcare AI newswatch: Payer AI regulation please, pharmacy AI, nurses v. AI redux

Buzzworthy developments of the past few days.

  • The FDA could and should regulate AI used by healthcare insurers. And the agency really ought to take special aim at algorithm categories that can be used to reject claims, delay care or otherwise deny coverage. This only seems right, and a professor at Indiana University Maurer School of Law makes the case in an article slated for publication in the Indiana Law Journal. Insurance plan reliance on coverage algorithms designed to maximize profits is “unlawful,” writes Jennifer Oliva, JD. “It is also a lucrative strategy,” she adds. “[W]hen a patient is projected to die within a few years, the insurer is motivated to rely on the algorithm to deny that patient medically necessary care, force the patient to appeal that decision—and anticipate that the patient will die before the conclusion of the appeals process so that the claim is never paid.” Read a JD candidate’s summary of the article here or download the full paper
     
  • AI isn’t just for drug discovery. It’s pretty good at drug dispensing too. An expert in the field looks at the latter in a piece published March 18 by Pharmacy Times. “AI enhances the pharmacist’s role and will continue to do so by providing decision support, streamlining medication management and automating routine tasks,” explains Kathleen Kenny, PharmD. “AI may take over more complex tasks as time goes on, freeing pharmacists to provide human judgment and patient interaction.” 
     
  • Google is adding a nifty new feature to its search engine for health information. “What People Suggest” uses AI to organize tips and insights from fellow sufferers. It only runs on mobile devices for now. Here’s hoping it makes the leap to web browsers running on desktops that are anything but mobile. And learns how to spot and flag escalatory input from talkative hypochondriacs. The crowdsourcing AI offering is one of six health AI updates Google just announced
     
  • Whenever someone wishes for U.K.-style healthcare in the U.S., someone else pipes in with a counter-take. The reactor generally says something along the lines of, “OK, but you’d better enjoy waiting to be seen.” The Tony Blair Institute for Global Change is taking on that complaint head-on. And AI is a key part of its recommended cure. The government “should commit to the development of an AI Navigation Assistant for every citizen,” the authors of a long-form advocacy piece state. Such a digital aide would “expand the scope of performed tasks and carry out new ones that were previously unthinkable in labor-intensive processes. It can also analyze data for continuous improvement to provide a faster and better service.” Read the whole thing.
     
  • Healthcare AI developers often prove their models are capable of excellent accuracy. But seldom do they demonstrate the reliability of their accuracy. That’s an interesting observation. It’s from Milan Toma, PhD, an assistant professor of clinical sciences at the New York Institute of Technology. Toma made the comment during the institution’s annual biotech conference earlier this month. New York Tech’s own news operation has posted a brief rundown of some highlights.
     
  • Abridge’s AI scribe stands out in a crowded field. AISAP’s platform lets everyday clinicians diagnosis heart conditions at an expert level. And WellRithms’s pricing model uses AI to fight overbilling. What all three have in common is a spot in Fast Company’s list of the 15 “most innovative companies moving the needle in healthcare.” Get the rest.
     
  • Unionized nurses: ‘AI overrides our expertise and degrades the quality of care.’ AI-using hospital: “Not true. AI helps you work more efficiently while addressing burnout and understaffing.” Yes, this fight is back on. Not that it ever went away. “The entire [AI] ecosystem is designed to automate, de-skill and ultimately replace caregivers,” Michelle Mahon of National Nurses United tells the Associated Press. “It would be foolish to turn our back on this [technology] completely,” counters Michelle Collins, dean of Loyola University’s College of Nursing. “We should embrace what it can do to augment our care” without allowing it to “replace the human element.” Read the AP coverage
     
  • The U.S. doesn’t maintain a trade surplus with China in many industries. Healthcare is that rare case in which it does. In fact, many China-based firms employ large workforces Stateside. The intel comes from KraneShares, whose investment strategist Henry Greene also reports: “After a challenging two years, we believe it could be time to revisit China’s healthcare sector.” China’s rapidly aging population, Greene adds, is “a secular growth driver for the sector,” which is “relatively well insulated from geopolitical frictions.” Read the whole thing
     
  • Recent research in the news:
     
  • Funding news of note:
     
  • From AIin.Healthcare’s news partners:
     

 

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