Overheard this week: 6 notable quotes on healthcare AI

‘AI has allowed me, as a physician, to be 100% present for my patients.’

• Michelle Thompson, DO, family medicine specialist with the University of Pittsburgh Medical Center, on a smartphone-based generative AI tool that records, summarizes and organizes interactions with patients (source: The New York Times)

‘Fix the [healthcare] system, but not by permanently invading my privacy and altering my relationships with my doctors. No, you may NOT record me!’

• Anonymous reader reacting to the article cited above  

‘We need to design and build AI that helps healthcare professionals be better at what they do. The aim should be enabling humans to become better learners and decision-makers.’

• Mihaela van der Schaar, PhD, director of the Cambridge Centre for AI in Medicine at the University of Cambridge in the U.K. (source: The Guardian)

‘Since the start of the COVID pandemic, the number of incoming electronic messages to our providers has increased by 57%. [So we’re piloting] a generative AI tool that turns incoming messages into editable drafts. This helps providers save time while also getting them past blank screen syndrome.’

• Frank Liao, PhD, director of AI, emerging technologies and software engineering at UW Health in Madison, Wisc. (source: WISN-TV)

‘AI offers great potential, [but] integrating it into medical workflow software requires caution. While potentially impeding progress, government regulations play a crucial role in protecting patients and society.’

• Rob Versaw, MBA, vice president of innovation & growth at Envista Holdings (source: Forbes)

‘Healthcare providers are increasingly faced with multiple vendors claiming to have AI. To what extent is [each vendor’s] AI learning from your data—or using that data to train models for their other customers?’

• Damian Chung, EdD, business information security officer & healthcare CSO at Netskope (source: BankInfoSecurity)