CHICAGO—When Vineet Arora, MD, MAPP, took the podium at the 2014 Healthcare Leadership Forum, she began with a call to improve handoffs in healthcare. “Making transitions safer is a national patient safety goal,” said Arora, who is associate professor of medicine and director of the Graduate Medical Education Clinical Learning Environment Innovation at the University of Chicago Pritzker School of Medicine, citing the Joint Commission. “But really, it’s a requirement.”

CHICAGO—Teaching self-management skills is an important part of patient care across the continuum, according to David Baker, MD’s presentation, “Literacy, Numeracy, and Improving Care in the Chronically Ill," at the 2014 Healthcare Leadership Forum. Baker, chief of the Division of Medicine General Internal Medicine and Geriatrics at Northwestern University's Feinberg School of Medicine, pointed out that for communications to make a difference in patient outcomes, they need to be at a level patients understand.

CHICAGO—Information exchange is increasing partly due to lowering of barriers such as governance and trust, said J. Marc Overhage, MD, PhD, speaking at the Healthcare Leadership Forum on Sept. 30. Currently CMIO of Siemens Healthcare, Overhage previously was founding CEO of the Indiana HIE.

CHICAGO—In the future, healthcare and technology needs to reach into the everyday lives of patients to allow providers to delivery better care, said Patricia Flatley Brennan, RN, PhD, speaking Sept. 30 at the Healthcare Leadership Forum.